1. Introduction
Mumbai AC Service ("we", "our", "us"), operating the website mumbaiacservice.online, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect information you voluntarily provide when you fill out our booking/contact form, including:
- Your full name
- Mobile phone number
- Type of service required
- Optional message/problem description
- IP address (for fraud prevention)
We do not collect payment information, credit/debit card numbers, or sensitive financial data through this website.
3. How We Use Your Information
The information you provide is used solely to:
- Contact you regarding your service booking request
- Schedule a technician visit at your location
- Send confirmation and service-related communications
- Improve our services based on customer feedback
We do not sell, trade, or rent your personal information to third parties.
4. Data Storage & Security
Your data is stored securely on our web hosting servers in India. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
5. Cookies & Tracking
We may use Google Analytics to analyze website traffic anonymously. This does not collect personally identifiable information. We may also use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Third-Party Services
Our website may link to WhatsApp for communication purposes. WhatsApp's privacy policy governs data shared through that platform. We are not responsible for the privacy practices of third-party websites.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent at any time
To exercise these rights, contact us at: info@mumbaiacservice.online
8. Children's Privacy
Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- 📧 Email: info@mumbaiacservice.online
- 📞 Phone: +91-9876543210
- 🌐 Website: mumbaiacservice.online